" Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more. "
- Sam Walton
In today's environment, consumer product companies are faced with an increasing amount of scrutiny from both the retailers and Local, State and Federal regulatory agencies, such as through inspections, audits, violations, recalls, product removals, chargebacks, fines and penalties.
PC Squared Consultants, a Bentonville, Arkansas-based consulting firm, assists consumer product companies, importers, manufacturers and retailers with their product safety, compliance and quality needs + wants.
The company was originally founded by Paul Chen, formerly of the Product Safety & Compliance division at Walmart Inc., who sought a need in the supplier community to assist those companies that struggled to meet the demanding Walmart and Sam's Club product quality and compliance requirements.
With an overall understanding and proven real-world experience at consumer product companies / manufacturers, a global 3rd party test lab & QA/QC service provider and the world's largest retailer (and company), PC Squared Consultants can help maximize sales and protect the best interests of your company.